Common issues for new faculty

①Email

    How to access WKU Email & Kean Email

    http://helpdesk.wku.edu.cn/hc/kb/article/1410376/

②Network

    2.1How to use WiFi on campus (faculty&staff)

    http://helpdesk.wku.edu.cn/hc/kb/article/1571382/

    2.2How to turn off “Private MAC Address” on your device 关闭私有Mac地址

    http://helpdesk.wku.edu.cn/hc/kb/article/1424509/

    2.3How to bind/unbind terminal to your network account 绑定/解绑设备

    http://helpdesk.wku.edu.cn/hc/kb/article/1410358/

    2.4How to install Cisco VPN on laptop and phone

    http://helpdesk.wku.edu.cn/hc/kb/article/1570725/

③Classroom

    3.1How to book video classroom for video taping

    http://helpdesk.wku.edu.cn/hc/kb/article/1424569/

    3.2Instructions to the Classroom Facilities 

    http://helpdesk.wku.edu.cn/hc/kb/article/1571173/

    3.3Use Camera and Mic in classroom for online class support

    http://helpdesk.wku.edu.cn/hc/kb/article/1562526/

    3.4WKU Virtual Desktop User Manual

    http://helpdesk.wku.edu.cn/hc/kb/article/1671768/

    3.5How to use the device of Faculty Lounge

    http://helpdesk.wku.edu.cn/hc/kb/article/1574246/