毕业生修改温肯密码请见最下方的说明。

Alumnus, please refer to the instructions at the bottom for changing your WKU email password.

A.    If you remember the password and just want to change it.  

    A.    如果记得原密码

Step 1  步骤1

Go to WKU official website "www.wku.edu.cn". Then click “MY WKU”.

    进入WKU官网并点击“My WKU”。

Step 2 步骤 2

Input the Account and Password. Then click “Login”.

    输入账号密码，并点击登录。

Step 3 步骤 3

At the right-top of ONCE system, click “Change Password”.

    点击ONCE系统右上角的“修改密码”。

Step 4 步骤 4

Input Old Password & New Password and click “Submit”.

    输入旧密码和新密码，并点击提交。

B.    If you forget the password and want to change it.

    B.    如果忘记了原密码

STEP 1 步骤 1

Go to WKU official website "www.wku.edu.cn". Then click "MY WKU".

    进入WKU官网并点击“My WKU”

Step 2 步骤 2 

Click "Forgot Password?".

    点击“找回密码”。

Step 3 步骤 3

A. "By Mobile" way: Input your WKU email account and click "Get Code". Wait a moment, the verification code will be sent to the mobile phone, which is bound to the WKU email account. Then, input the verification code and click "Submit". 

    A. “手机找回”方式：输入你的温肯邮箱账号，点击获取验证码，输入收到的验证码并点击提交。

B. “By Email” Way: Input your personal (alternative) email account and click "Get Code". Wait a moment, the verification code will be sent to your personal (alternative) email, which is bound to the WKU email account. Then, input the verification code and click "Submit".

    B. “邮箱找回”方式：输入你的个人邮箱（备用邮箱），点击获取验证码，输入收到的验证码并点击提交。

Bind phone number：绑定手机：

For students: Please contact your RHD to change the phone number.

    对于学生：如果绑定的手机号无法使用，请联系你的RHD来更改系统里的手机号码。

For Faculty and Staff: You can change your phone number in the OA system. Or you can contact HR Emerald (yumiaomiao@wku.edu.cn) to add the phone number.

    对于教职工：你可以在OA系统里自行更改手机号。或者联系人资余苗苗老师（yumiaomiao@wku.edu.cn）来添加/修改手机号。

Bind personal(alternative) email：绑定个人（备用）邮箱：

At the top-right corner of the ONCE system, click "Alternative Email", and click "modify" to bind personal (alternative) email.

    在ONCE系统的右上角，点击“备用邮箱”，点击"修改"。

Step 4 步骤 4

Input the New Password and confirm it.

    输入新密码并点击提交。

C. Alumnus 

    C.毕业生

Step 1 步骤 1

Open the website https://sso.wku.edu.cn/ and enter your WKU account password.

    打开网站https://sso.wku.edu.cn/，并输入温肯账号密码。

Step 2 步骤 2

Click on 'Settings' in the upper right corner, then select 'Change Password'

    点击右上角的“账号设置”，“修改密码”。

Step 3 步骤 3

Input Old Password & New Password and click “Submit”.

    输入旧密码和新密码，并点击提交。

If you still have any problem, please go to GEH D2 IT-Helpdesk with your device, school card and ID card. We will help you on-site. 

Or you can send an email to ithelpdesk@wku.edu.cn with relevant identification.

    如果你仍有问题，请携带设备和相关证件到GEH D2 IT-Helpdesk，线下帮你查看。

    或者发邮件到ithelpdesk@wku.edu.cn，说明情况并附上相关证明。